Appreciating your clients is rather a process than just random expressions of gratitude. As with every relationship, business relationships need to be backed up by actions to actually convey the message of appreciation.
Even though one-man shops and smaller businesses don't have an HR department, it doesn't mean that they need to hire blindly and hope for the best. In fact, that's probably the worst way to go about it.
In our previous post of this two-part series, we examined 4 of the most common business challenges that SMEs and one-man shops face. In this one, we'll examine the remaining major issues -- and give some tips for how to overcome them.