Artificial Intelligence in billing and invoice processing
Artificial Intelligence (AI) is finding its way into almost any aspect of work operations in a wide range of industries. Robots and Chatbots have become the norm. Machine learning has enabled computers to carry out heavy and complex tasks almost instantly. When it comes to business, AI has influenced many of its facets by automating many of the processes involved. Thankfully, billing and invoice processing – one of the most burdensome and complicated tasks in business – has seen some major changes since the introduction of AI.
All the accounting software comes with features that will automate most of the accounting work. It’s obvious that all the businesses must be exchanging some kind of invoices quite frequently. Managing this is a time-consuming and complicated job. Also, it is error-prone and open to misinterpretations. Therefore, highly skilled or specialized personnel should manage this whole process manually. However, not every organization can afford to shell out bucks to hire a professional for bookkeeping.
This is why billing software solutions have risen to such prominence in business enterprises. Artificial Intelligence has revolutionized the traditional way of billing and invoicing. Applying AI to accounting has huge potential as it can reduce a lot of calculations and manual operations.
AI in invoice processing
It is estimated that about 80% to 90% of invoices processed are paper-based. And most of this invoice processing is done manually or semi-automatically. Various AI-powered accounting software supports features such as invoice segregation, data extraction, invoice generation, etc.
The AI-powered software scans and feeds to the system any invoice it receives if it’s on paper. If the invoices are electronic, the system just needs to analyze them by reading all the characters and numbers written on the invoice with the help of AI. So, automated invoice processing is the state of art in the fintech industry.
Once invoices get lucid, the AI algorithm starts extracting and validating data fields. Generally, this doesn’t need any verification, but it is always better to be absolutely sure because one small mistake in the billing process can have unforgiving outcomes. So, to be on the safer side, having a supervisor to review wouldn’t hurt.
As stated earlier, most of the businesses generate invoices manually or semi-automatically. But AI can make this process fully automated. Accounting software can at least auto-fill some of the details on the invoice like amounts, organization’s details, date, product or service ID, tac codes, etc. Moreover, if vendors and buyers have an integrated system, then this could be done in an even quicker and easier way.
Tweaking invoice processing through AI for optimal cash flow
Business owners always keep tabs on who pays early or on time and who delays it. However, just keeping track of who’s paying on time and who isn’t will not provide any actionable information. With AI-enabled invoice and billing software, you can get detailed reports of all your accounting history.
For instance, if an AI system has all your accounting records, it will generate data on the timeliness of payments, customer longevity, methods of payments used, and who made the payment. An individual, a group or an organization. This will enable business owners to make data-driven decisions that will induce better-invoicing outcomes.
AI makes it easier to detect and prevent invoice frauds
Frauds always happen when money is in the center. So it’s obvious that fraudsters also target business enterprises. There are many ways to detect fraud. But with AI-powered billing software, you can go one step ahead and prevent fraud from occurring in the first place. Instead of being reactive, you can approach scams in a proactive way.
AI can check customer information, payment details, invoice details, and other relevant data before initiating a payment. AI can learn from looking at historical data of both valid and fraudulent invoices. And it can make decisions whether to commence the payment procedure or mark it for review. This could prove to be an effective way of preventing invoice fraud.
AI streamlines incoming payments
In manual and many semi-automated billing processes, accounting personnel has a tedious task of matching invoices to customers’ payments. AI-enabled billing systems can consume data from historical records. They can learn how payments have been harmonized before so that it can predict how to match future invoices more relevantly. Not only this, but it can also assist you in finding any anomalies, inconsistencies, and disparities within the invoices.
Invoice and bill processing, tweaking invoice process, detecting and preventing frauds, as well as streamlining incoming payments are just a few ways in which AI-powered accounting tools can drastically change accounting and bookkeeping for good. However, we should highlight that no matter how powerful or smart these AI tools become, there shouldn’t be any loss for humans. AI should function as an assistant to humans rather than a replacement. Therefore, even the most advanced accounting or billing software will hasten and ease up the tedious and time-consuming tasks so the accounting staff can focus on higher-level responsibilities.
About the author
Kiran Bajpai works as a Marketing Associate at SoftwareSuggest. Her expertise lies in Documents Management Software. Reading books is something that she can never get bored of, especially those related to politics and history.