We’ve introduced an important improvement to the myDATA submission workflow for organizations based in Greece. The upgrade applies to documents submitted to myDATA directly through Elorus (ERP channel), and not to documents signed via an electronic invoicing provider.
Previously, if the myDATA platform was temporarily unavailable when issuing an invoice, the document would remain in a “Pending approval” status. While in this state, the invoice was not considered officially issued, preventing users from delivering it to their clients.
With the new workflow, Elorus will now issue the invoice immediately, even if the submission to myDATA fails due to connectivity issues.
This new approach ensures a smoother invoicing experience and offers several advantages:
Invoices can be delivered immediately The invoice is issued normally and can be sent to your client without waiting for myDATA to become available.
Automatic reporting of transmission failures If the initial submission fails, Elorus will retry automatically. Once the submission succeeds, Elorus will also notify myDATA that the delay occurred due to a transmission failure, ensuring the platform understands that the invoice was not submitted earlier due to connectivity issues.
No numbering gaps when corrections are needed If myDATA rejects the document due to business validation errors, the invoice will revert to draft status so it can be corrected. Importantly, the invoice will retain its original number, preventing gaps in the numbering sequence even if other invoices were issued in the meantime.
As part of this update, the “myDATA submission policy” setting has been removed. All submissions now follow this improved workflow automatically.
Additionally, organizations with myDATA integration enabled must ensure that the Auto draft-numbering option is disabled. This ensures that invoice numbers are assigned at the time of issuance, avoiding numbering gaps if a document needs to be corrected and resubmitted.