This an agreement between your or your business (hereinafter “You”) and elorus.com (hereinafter “Elorus”) governing your use of the eInvoicing & Cash Flow Management services that elorus.com offers (hereinafter “Elorus Services”).
We provide online Invoicing services, financial management services and a set of supplementary services like email delivery and cloud storage. You may use the Elorus Services for your personal and business use or for internal business purpose in the business unit that you represent. You may connect to the Elorus Services using any Internet browser supported by the Elorus Services. Access to the Internet and any other equipment needed to use the Elorus Services is your responsibility.
We may modify the Terms upon notice to you at any time. You will be noticed of any such modification by email or by publishing the changes on the website https://www.elorus.com/terms-of-use/. You may terminate your use of the Elorus Services if the Terms are modified in a manner that substantially affects your rights in connection with use of the Elorus Services. Your continued use of a Service after notice of any change to the Terms will be deemed to be your agreement to the amended Terms.
User Sign up Obligations
You need to sign up for a user account in order to access or use the Elorus Services. If you represent an organization and wish to use the Elorus Services, we recommend that you use your corporate email address. You agree to: a) provide true, accurate and current information about yourself as prompted by the sign up process; and b) maintain and promptly update the information provided during sign up to keep it true, accurate and current. If you provide any information that is untrue, inaccurate or outdated, or if Elorus has reasonable grounds to suspect that such information is untrue, inaccurate or outdated, Elorus can terminate your user account without further notice and refuse current or future use of the Elorus Services.
We store and maintain files, documents and other data stored in your user account at our facilities. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible by any third-party entity. We also do not process the contents of your user account for serving targeted advertisements.
We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting Elorus Customer Support Services. Such changes may take up to 48 hours to take effect. We respond to all enquiries within 10 days.
The Elorus Services may include certain communications from us, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Elorus Services. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.
Fees, Payments & Plan Switching
Paid Elorus Services are delivered through certain subscription plans, all of which being available on monthly and annual billing periods. A month is always considered as 30 days of Service delivery and does not vary based on the actual current month. A year is always considered as 365 days of Service delivery and does not vary based on the actual current year. Elorus will charge the full amount of the chosen plan at once, prior to the Service delivery. Elorus will attempt to renew your subscription automatically by charging your account once the purchased days of Service have come to an end. You may cancel your subscription to the Elorus Services anytime. Elorus reserves the right to change the subscription fee and to charge for the use of Elorus Services that are currently available free of charge. You will not be charged for using any Elorus Service unless you have opted for a paid subscription plan. In the event of subscription termination your account will be switched to the free plan. You may choose to change your subscription plan any time. Options for both upgrade and downgrade are provided. When switching plans Elorus will consider previous charges for which the Elorus Services may not have been yet consumed, and will credit your account the corresponding amounts. Such credit can only be used for future purchases and is not a subject of any kind of refund.
Restrictions on Use
In addition to all other terms and conditions of this Agreement, you shall not: (i) transfer or otherwise make available to any third party the Elorus Services; (ii) provide any service based on the Elorus Services without prior written permission; (iii) use the Elorus Services for spamming and other illegal purposes.
Spamming and Illegal Activities
You agree to be solely responsible for the contents of your transmissions through the Elorus Services. You agree not to use the Services for illegal purposes or for the transmission of material that is unlawful, defamatory, harassing, libelous, invasive of another's privacy, abusive, threatening, harmful, vulgar, pornographic, obscene, or is otherwise objectionable, offends religious sentiments, promotes racism, contains viruses, or that which infringes or may infringe intellectual property or other rights of another. You agree not to use the Services for the transmission of "junk mail", "spam", "chain letters", “phishing” or unsolicited mass distribution of email. We reserve the right to terminate your access to the Elorus Services if there are reasonable grounds to believe that you have used the Services for any illegal or unauthorized activity.
Unverified User Accounts
We reserve the right to deactivate unconfirmed user accounts (i.e. accounts for which the email address has not go through our verification process) after a period of 10 days. In the event of such a deactivation, the account holder may contact Elorus within the following 30 days requesting a reactivation. Elorus will otherwise delete the deactivated account and all data associated with it. Elorus reserves the right to refuse an account reactivation request, especially in the event of continuous verification failures on behalf of the account owner.
Disclaimer of Warranties
You understand and agree that the use of the Elorus services is at your sole risk. Elorus expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantibility and fitness for a particular purpose. Elorus makes no warranty that the Services will be uninterrupted, timely, secure or virus free. Use of any material downloaded or obtained through the use of the Elorus Services shall be at your own risk and you will be solely responsible for any damage to your computer system, mobile telephone, wireless device or data that results from the use of the Elorus Services or the download of any such material.
Limitation of Liability
You agree that Elorus shall, in no event, be liable for any consequential, incidental, indirect, special, punitive, or other loss or damage whatsoever or for loss of business profits, business interruption, computer failure, loss of business information, or other loss arising out of or caused by your use of or inability to use any of the Elorus Services, even if Elorus has been adviced of the possibility of such damage. Your sole and exclusive remedy for any dispute with Elorus related to any of the Services shall be termination of such Service. In no event shall Elorus's entire liability to you in respect of any Service, whether direct or indirect, exceed the fees paid by you towards such Service.
Suspension and Termination
We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity or requests by law enforcement or other government agencies. We will also terminate your user account on your request. In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Terms. Termination of user account will include denial of access to all Elorus Services, deletion of information in your user account such as your e-mail address and password and deletion of all data in your user account..
The Elorus website is certificated and secured by COMODO certification service. This website has identity assurance warranty of $10,000. This means that you are insured for up to $10,000 when relying on the information provided by Id Authority on this site. Just click on the security image next to your browser's address bar and you will see our certificate information.