[Greek version] Uninterrupted retail receipts with Elorus Fuse

We’ve improved how retail receipts are handled when there’s a temporary connectivity issue between Elorus and Elorus Fuse, our certified e-invoicing provider service.

Previously, a connectivity problem with the provider could delay the issuance of a retail receipt. With this update, that’s no longer the case.

How it works

• If Elorus Fuse can’t be reached at the moment a retail receipt is issued, the receipt is still generated immediately, without any waiting time.
• The receipt is marked with a “Transmission Failure 1” status.
• Instead of the usual verification QR code, an offline QR code is printed on the receipt. Scanning it opens a page on the Elorus Fuse website showing the receipt’s key details (issue date, sequence, number, and more), along with a note that the document will be transmitted to the provider once connectivity is restored.
• Elorus automatically resubmits the receipt to Elorus Fuse as soon as the connection is back, with no action required on your part.
• Once the receipt is successfully submitted, it’s assigned its final, official QR code. The original offline QR code keeps working too, since Elorus Fuse automatically redirects it to the final submission. This means even a printed copy of the receipt with the old QR code can still be scanned by clients to verify that the document was submitted to the provider and myDATA.

From now on, your business can keep issuing retail receipts without interruption, even when the provider is temporarily unreachable.