Product updates

Introducing new variables for your email messages

Update November 15, 2019

We’ve added some new variables you can all use when sending invoices or automated reminders to your clients via email. Here are the new additions:

Client first name: This variable will be automatically substituted by your client’s first name.
Client last name: This variable will be automatically substituted by your client’s last name.
Client company name: This variable will be automatically substituted by your client’s company name.

The above variables come on top of the already existing “Client company or person name” variable. While the old variable uses the person’s name as fallback to a missing company name (so that something is always displayed in any case), the new variables will be empty if the information is missing from the corresponding contact. For example, if you want to use a more personal tone, you could use the “Client first name” variable without worrying that the company name might sneak into the message.

Client amount due: This variable will be automatically substituted by the client’s total amount due, as displayed on the client statement. Note how this differs from the “Client invoices due” variable, which will only show how much the client owes you for invoices (not considering credit notes or other payments that you may have received).

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